Let us explain how your personal information is collected, used, and shared each time you visit or make a purchase from https://www.simplyogenatural.co.uk (the “website”).

PERSONAL INFORMATION WE COLLECT

When you visit the website, certain information are automatically collected, including information about your device, information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you continue to browse the website, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. These automatically collected data are called Device Information.

Your Device Information are collected in the following ways;

 

• Use of Cookies - cookies are data files that are placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

• Use of Log files - Log files are used to track actions occurring on the website, and they collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Use of Web beacons, tags, and pixels - These are electronic files that are used to record information about how you browse the website.

Finally, when you make a purchase or attempt to make a purchase through the website, certain information are collected from you such as, your name, billing address, shipping address, payment information (including credit card numbers, PayPal & Bank account details), email address, and phone number. These information are referred to as your Purchase/Order Information.

Personal Information as referred to  in this Privacy Policy, comprises both your Device Information and Purchase/Order Information.

HOW ARE YOUR PERSONAL INFORMATION USED?

The Order Information that we collect are generally used in fulfilment of  orders placed through the website (including payment information processing, shipping processing, and also to provide you with invoices and/or order confirmations in relation to your order). 

We also, use these Order Information to communicate with you; screen orders for potential risk or fraud; and also provide you with information or advertising relating to our products or services in accordance with the agreement you have shared with us.

The Device Information on the other hand help us in screening for potential risk and fraud (in particular, your IP address), and also to generally to improve and optimize our website (for example, by generating analytics that helps us to understand how our customers browse and interact with the website, and also to evaluate the effectiveness of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

Under no circumstances do we share our customers information with third parties apart from where it is for use as escribed above. For instance, we use Google Analytics on our website to help us understand how our customers use the website; you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Your Personal Information may also be shared with appropriate authorities in order for us to comply with the law where applicable or to otherwise protect our rights as an organisation.

As previously described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how these targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by adjusting your settings on:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a UK resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@simplyogenatural.co.uk.

If you are resident outside the UK resident please note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the website), or otherwise to pursue our legitimate business interests as stated above. Please note that your information will be transferred outside of your country of residence to the UK.

DATA RETENTION

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

The website is not intended for use by individuals under the age of 18.

CHANGES

We reserve the rights to update this privacy policy in order to reflect changes to our practices or for other operational, legal or regulatory purposes.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@simplyogenatural.co.uk or by mail using the details provided below:

Simply Oge Natural Skincare & Cosmetics Limited

20 Verona Court, 5 Myers Lane, London SE14 5RX, United Kingdom